My mother decided to treat my daughter and buy her a flight ticket with Kulula from O.R Tambo to George for the 23 June 2013. She bought the ticket online and as soon as she received the confirmation she realized that she forgot to change the persons details from her own to my daughters details. ...
I flew to JHB with Kulula about 6 weeks ago. The flight there was fine. The return flight wasn't. We ended up waiting for 6 hours in the airport due to delays. None of the staff could tell us the reason. The flight was delayed and then delayed again. 6 Hours with no reason is unacceptable. I let ...
I just want to thank Kulula for the excellent service that I received last month. Personal circumstances resulted in me missing the flight that I had booked. I had forgotten to change my flight details and when I contacted the Kulula call centre to find out if there was anything that could be done ...
I booked my ticket to Johannesburg and misspelled my surname. I phoned Kulula a week before my flight is leaving to just change the spelling to prevent any problems when I get to the airport and was told that they cant change my name on the ticket and it's up to the airport to decide whether I will ...
For the 2nd time this year, I have managed to lose a reservation that I paid for due to Kulula's HORRIFIC online service. today i lost R897 which a kulula customer care lady told me their (Kulula) FNB bank claimed that I had not paid as it did not reflect being deducted off my account. Ironically, ...
From: Vincent Dodo [Email Removed] Sent: Tuesday, February 26, 2013 11:14 AM Subject: RE: Double Payment taken Hi Kim I acknowledge receipt of your correspondence with attachments. The information has been forwarded to our finance department. Due to the volumes of request, your request can take ...