My pensioner mother travelled back from Port Shepstone on the Inter-City Express Bus service yesterday. Just outside PMB the bus broke down and they had to wait nearly 2 hours for a replacement vehicle to be sent from Durban. She should have been home at five and phoned my at about 3 to tell me ...
Paid for an Intercity bus ticket to travel from Bulawayo to Pretoria on Monday 30 September. The ticket cost me R360. On the day of travel, the bus that I paid for did not pitch, instead we were made to travel with Eagle Liner which costs less. I phoned to request a refund but not getting a ...
On 7 September I was suppose to board a bus at Scottburgh mall for Pretoria. Departure time was 20:50.At 18:52 I received a sms stating that Intercity bus is replaced by a Starbus. I phoned customer care at 18:59 to confirm this change I arrived at Scottburgh Mall at about 8:15.I enquired from a ...
Where do I begin with all the things that went wrong with the trip. I booked a trip for my brother his wife an their baby girl who is only 1 and a half. My sister-in-law came up Friday night with the baby, the bus was an hour late, and when the bus finally came, if she did not ask, they would have ...
I booked a ticket for my mom to come up from Durban to JHb, on Friday 16 Aug 2013 she got onto the bus, about hour later the bus broke down outside Pietermaritzburg, there a mechanic came out and saw what was wrong, they were standing on highway for more than 2 hours, then when the left and came to ...
We made arrangements with call center to jump of at the depo in Lenz South and the driver kicked us out of the bus for no reason at park station. He said its his bus and he can do what he pleases. The call center told him he has to drop us of at the depo. I paid for it so I deserve to be treated ...