Waited 1.5 hours for the bus to arrive, I had bought an lcd for my elderly parents, they wanted to charge me R500.my ticket costed R370 but I must pay R130 more for something that doesn't weigh even 5kg. A muslim african gentleman said to me (trying 2 be smart) that if I want a refund then I must ...
On the 5th of December I made online booking for the 10th for my girlfriend, her two sons and twins. I called the customer care line to ask if I can pay via EFT. I was given banking details and email address for proof of payment to be sent to. Payment was done and pop sent from bank. The 10th we ...
On Thursday 24 October, P Hattingh, was booked on one of the buses from Johannesburg to Margate. Whilst waiting at Park bus station, she heard that the bus had broken down. Waited 40 minutes for a taxi. The first taxi took half the passengers to Benoni, while the passenger waited for the second ...
Intercity Xpress was due to depart Durban Station at 9.45 but only left around 10:15, we were told that the air cons with being re gased. on our way to PMB and just after Maranhill toll there was a beeping sound before the bus came to a complete halt the driver notified us that there was ...
Hi Peter, I would like to report the terrible service we received from Intercity express. My driver was taking a vehicle up to Heidelberg and was then to return on a bus trip from intericty express. The vehicle broke down on the side of the road and we were not able to make the bus, i did phone an ...
I was leaving for Durban from Pretoria and the bus was late, filthy with a smelly toilet, no assistance to pack the luggage and the bus was not even road worthy, stopped 3 times on the high way with no explanation from the drivers. Arrived in durban 3hrs later. ...