This is not my first time with Intercity Express. They have given exceptional service up until my last two trips with them. The first from Midrand to Durban where the bus air stopped working so we had to change buses in the middle of the road in the middle of the night and then my second issue was ...
I booked a return trip from Durban to Johannesburg to attend my Granny's funeral (3rd) and pre-dinner with the family on the 2nd and returning on the 4th January. Departing Durban station 02January at 11h30 arriving in JHB Park station 19h20, the bus broke down several times due to overheating and ...
I would like to stress how pathetic the Intercity Express Service is... Yesterday the 5th Jan we left Port Shepstone at 7am and the Intercity bus that we were on broke down just before we got to Montrose, for 2 and a half hours we were sitting there in the heat calling the offices and there was no ...
My daughter are on the bus from Margate to Pretoria - bus left Margate at 7 this morning. Broke down on the highway about Pinetown - mechanic was send to fix. 50 Km later the bus broke down again. The passengers had to wait - new bus was send. In Pietermaritzburg this bus broke down again. Now they ...
I got on the intercity Bus at 07:15 this morning, from Margate (KZN) to Jhb. The bus broke down just befor we could enter Marine Hill tollgate at about 10:30 we waited for about an hour for a mechanic who was supposdly on his way to fix the engine which had stopped working. Eventually after an hour ...
I have received service possible from this industry. How intercity express gets clientele in questionable. Basically I missed the bus due to a change in terminals and unfortunately its my fault and"sorry can't help you". Basically this company has no regional manager or a reliable person ...