Been trying to get someone settle my windscreen claim of R 4 000 since last week. Spoke to so many people, Lerato, Laughtan so on, so on... E-mails flying to them. No response. Telephone calls of between 20 to 45 minutes hanging - no response. Service is pathetic. Waiting for claim to be finalised ...
I lodged 2 claims in December for the same vehicle. In both instances the insurer referred me to the same supplier. Both quotations were submitted on the 19th of December. An assessor was only appointed on the 6th of January, the assessors are in Cape Town and we are situated in Johannesburg. I was ...
I have been trying since November 2013 to rectify our policy which was changed by Indwe without any notice. Finally after 1 MONTH of constant emails and calls i have managed to get the policy right. However during this time the premium has also changed a few times. As of today i'm not even sure ...
I called Indwe to get a quote and Andile quated me and they told me a consultant from Oakhust will call me to finalise the quotation. After Speaking to the lady from Oakhust we agreed that I will check the policy documents if there is something I am not happy about I will cancel my policy. ...
I compared my current insurance, Indwe Risk Services with Alexander Forbes. I sent the quote i received from Alexander Forbes to Joseph Marcus from Indwe regarding excess waivers. Alexander Forbes gave me a full waiver (including windscreens). Joseph also said that i had a full waiver on my ...
It has been 5 months since I had an incident with my car insured with this company and no resolution to the matter on the table. Escalated the matter through the ranks of the company and still no resolution. It is becoming a concern to me as I have been loyal and had all my assets insured with them ...