I am absolutely disappointed and displeased that I have to post a second Hellopeter complaint within the space of two weeks. Why is it so hard for employees to go the extra mile and contact clients. I am trying to finalise claim no. 541756. I have sent emails last week and this week to Ferious ...
I lodged a claim for my cellphone last week Tuesday (20/08/2013) and had all the requested documentation sent through by Wednesday (21/08/2013). I requested that the receiver of my mail acknowledge receipt which was not done. I then called the call centre on Thursday and Friday and left messages ...
After cancelling my account with Indwe they debited my account again this month so I phoned they're call centre (0860 13 13 14) and spoke to a Timothy at the accounts department to find out if they will refund the debited amount. He then continued with a unprofessional behaviour which was ...
On the 12/08/13 an Indwe's client bumped my car. She claimed responsibility for the action and opened a claim with Indwe Insurance on the 15/08/13, after which I was told which documents are required, so I may have my car repaired by her insurance. I sent all the requested documents on the 20/08/13 ...
We have been insured at Indwe for almost more than 10 years. We have had several claims and always experienced very good service and pay outs. Well done! ...
Despite registering twice last week for a claim last week (and receiving texts which sounded great) I still received no communication. Eventually I got through myself this morning but trying to speak to them again seems impossible... will someone please call me asap as I have a plubing emergency! ...