I am not sure where to start because i am beyond frustrated and also worried that i might also not get a response from Indwe even after this attempt. I have called the call centre for about 10-15 times yesterday, each call was about 10 minutes then i'd get cut off. I called another 010 number and ...
On the 13/12/2012 I took my car for repairs with the promise of getting my car before the workshop closes for december holiday i.e. 21/12/2012. i got to the workshop on the 20/12/2012 just to check if they will deliver on their promise, only to find that there is stil a lot of work to be done. I ...
We have an existing approved motor claim and our vehicle has been booked in at the panel beaters for today, we have been trying to contact the call centre since 8am (it is now almost 12) to activate our car hire benefit and there has been NO ANSWER, with being kept on hold for up to 20 minutes ...
I have an open claim for my car. I now have to take my car in and require car hire (which is part of my insurance) When trying to call the Claims department i sit on hold for 10 - 15 minutes at a time. I have tried 3 times already and keep sitting on hold... This is pathetic service. ...
I insured my car with this company on the 18/12/12. The insurance was then cancelled by the end of Decmember 2012. I made Doreen aware of the cancellation and yet I was still debited for insurance for January and February 2013. I have sent numerous mails to Doreen enquiring as to when the refund ...
They have no record of a car being in an accident although they authorized the car to be towed away. This is after a month of not getting any feedback from them 3 different brokers have handled this claim for what reason I do not know. They now after a month do not know where the car is or anything ...