I know I'm not an easy customer, but I have to commend Donovan Pillay for his help in getting my renewal sorted. I ordered a tablet which was to be a Christmas gift for the better half. Initially there was some problems on their side with loading the tablet onto my contract onto the system, but he ...
I recently signed up for the 10 10 account from iBurst and have been having non stop problems with this. The connection itself is stable enough, however every single site that I would like to access, be it P2P or any HTTPS site or even bank websites cannot be accessed when I use this internet. I ...
For the past ten days I have been trying to monitor how much bandwidth I have been using so I do not run out before the months end. This is frustrating because the site has a "login error" every time I try to see my account summery. There is problems with the site and because of this I ...
In May/June '13, Iburst contacted me to renew my annual contract. I did not want to renew, because I already had 2 modems, and did not see the point of having 3 modems. They explicitly stated I stay with Iburst on a monthly contract at a reduced monthly contract (seeing I do not pay for a modem ...
My internet connection has been unworkably slow for the last 2 days. Upon phoning helpdesk, I went through the troubleshooting procedure, and when nothing was resolved, I was told that technical support was not available until monday, meaning that work would only START on my problem two days after ...
I have had one of the premier uncapped accounts with Iburst for the last 16 months. Recently my connection has refused to accept downloads from torrent sites. Taking my computer and modem in to the agency they can see the problem I'm having but have no idea how to resolve it. There is no point ...