A few weeks ago I went to the Guess store in Blue Route to get a Gift for my wife. I ended up getting a gift voucher, which she could use at her leisure. She went there and purchased 2 items of clothing. A few days later she pulled the sale sticker off the item only to see that it was the same ...
I bought my wife a pair of sunglasses from Sunglass Hut in Sandton. Due to a bad quality product it broke within three months on the hinge. When purchasing a Guess product you perceive it to be of good quality and therefore did not keep the slip. Took it back to sunglass hut, they refuse to ...
I bought my girlfriend a Guess watch in December and the diamante fell out (they said it was her fault) They said they could only repair it.2 months later no watch and no news shocking service and staff very bad attitude manager down to rest of the staff ...
I received a shirt which was bought from Guess in Gateway Umhlanga for my birthday. The shirt was too small for me and was told by the person who gave me the shirt that if it was too small I could exchange it as she was told by the people working at Guess that as long as the label was left on the ...
I bought my wife a handbag and within 1 week of her using it one of the handle straps came off. Took it back to the shop and was told the bag was overloaded which is the reason for the damage. They should speciy the maximum load capacity as the bag was only carrying a purse, cellphone, lipstick and ...
27th December 2012 I went to Guess Gateway to hand in my watch for a repair to Tamzyn, the then store manager. To date I have heard nothing regarding repair of my watch, then today 23rd of March I decided to contact the store to find out what is going on and if my watch is ready for collection. I ...