I have been a loyal guess customer for many years. To my dismay the first ever problem was meet with a terrible customer service and bad attitude from the Eastgate branch. I did not feel like the loyal customer I have been. I purchased a sling guess bag in December 2012 together with a matching ...
The day i was insulted by a sales assistant the the Sandton Guess shop before she insukted me i bought a purse for R700, 00. Almost a week later still no response from Guess store I went to the Guess in melrose arc to buy a Hand Bag because i will never ever shop at the Sandton Guess store, the ...
Good Day, I write this letter in genuine concern over the quality of Guess jeans in the pass two years. I have been wearing your brand for the past 14 years and on average a pair of jeans lasts me 3-4 years. I bought two pairs from Edgars Sandton in September last years and since have found two of ...
I purchased a watch from the Guess Shop in Sandton City in December, and i was too big so I asked them to make it smaller and gave them instructions on how much to take out and what size I want it to be. Needless to say, the shop assistant decided that I was crazy and decided to adjust it to her ...
I recently bought 2 pairs of jeans in the exact same style and size but in different colours but to my surprise the one pair is much tighter then the other around the waist but then even wider around my legs, it upsets me that it is clearly obvious that the sizes have not been checked before ...
We purchased a beautiful red and white dress in December for my daughter.the washing instructions states clearly that the dress should be dry cleaned only.on the first dry clean visit the decorations fell off, 2nd dry clean visit this week the dress no longer has white dots and has turned red, all ...