I bought a Guess handbag for my mother for Christmas in November 2012, she only received the bag on Christmas day and in May told me that the colouring of the handle on the bag is coming off and that the strap was breaking and cracking. This is after she told me earlier in the year that the charm ...
We had bought items from this store and we wanted to change them, we walked in the store, we were not greeted. We asked the cashier if we could exchange the items, she went and called her friend without telling us anything. She and her friend left us standing at the counter and went to the back to ...
I got a bracelet as a gift last december, the one that u can buy charms for.. Almost all of the silver is off the bracelet and because off this I cannot wear it.. I took it to a Guess store and they said they will come back to me with a solution but im still waiting for a response, I cannot ...
I purchased a long sleeved Guess top from Edgar's in Clearwater mall for R500. The first time I wore the top both sleeves started to rip open. I was utterly disappointed and went back to exchange it for exactly the same top. (Perhaps this one top was poor quality). To my shock exactly the Same ...
Good day, a while ago i lodged a complaint more for information purposes regarding the exchange/ return times on a defected item. i bought another (3rd) pair of jeans at centurion edgars on 28/5/2013 that again stretched to two sizes too big and also had a stitching loose on the pocket (which i ...
In February this year I purchased 3 pairs on sunglasses as gifts and one for myself. Two of the stones have fallen off and upon contacting the manager, Keano I was advised that the area manager who visits once a week makes a decision on repairs to their stock that's still under warranty but he can ...