I asked for a call a week ago about a refund and I'm still waiting. Ticket number is 696968. ...
I bought a deal from groupon- in Nov2012. delivery was to bewith in 6 weeks.By Feb 2013, order not received.i called groupon, spoke to Ganeefa, she advised there was a delay with the xmas orders but offered me a refund. i agreed and she said it will be actioned. 25th of February, no refund, called ...
According to Naomi, one of the support staff, it takes up to 5 days for groupon to check if money is reflected in their account, she tells me; "Please be advised that this can take up to 5 days." I think its a bit silly that it takes them up to five days for their finance department to ...
I purchased a suede headboard through a Groupon deal, when it arrived it was a fake poor imitation fabric piece of wood covered in fabric, with no means of attaching to the wall or legs to stand up against the wall. So apart from looking disgusting it in fact didn't work. I called immediately for ...
Well done Groupon you failed AGAIN!!! After my complaint on the 7th of Feb I received a email from Nazley requesting my banking details. On the 11th of Feb Nazley stated that teh refund has been approved for the goods that they no longer had in stock, bearing in mind that I ordered and paid for ...
I had a delivery query with Groupon SA Cape Town recently which was telephonically dealt with by Loyiso Landu. What a pleasure to speak to someone in a call centre with such a pleasant and friendly disposition not to mention highly professional. He went out of his way to help me which was 100% more ...