I bought a deal for a meal, and paid by EFT. Apparently I used the incorrect reference - I used an O instead of 0!!! So now the deal is cancelled - and instead of refunding my money I am offered credits. I only found this out because I made the phone calls, sent emails etc. No customer care from ...
I initiated a ticket with full description of my problem (ticket 729518). The product that was advertised (and that I ordered) is not the product that was delivered. I am still waiting for my ticket to be assigned to someone after 11 days. Seeing as Groupon seems to respond to Hello Peter within a ...
Afternoon, I'm so disgusted in the poor response I've been getting from Groupon and their "Customer Service" they are just purely dishonest and ripping people off. I've spoken to Donay regarding my refund on the 22 February 2013 saying it would be refunded. The 1 March 2013 after checking ...
Ordered my aqua mp3 player and armband in Feb, four week delivery, only to find no armband. After spending hundreds of rands calling them over 6 times at 30 to 50 minutes per call, finely speaking to a useless supervisor who about sending a bulk e mail to customers informing them of the delay, but ...
Submitted a request two weeks ago, and still no response received. Also the link that is available to follow up on my request does not work. I eventually submitted a new request complaining about the original request as well as the broken link. I have still not received any response from Groupon. ...
I have been struggling for the past 4 months to get a refund from Group- on SA. I have provided all the necessary information that they requested. Original voucher, Proof of new banking details, bank letter from previous bank confirming that my old account has been closed. After explaining ...