After my initial complaint on hello peter it seemed like the refund was going be processed for items purchased but not supplied. To my disgust, the refund is still not made even after including the alleged head of refunds. I have now also laid a formal complaint in terms of the consumer protection ...
I would just like to say a very big Thank you Natalie. You explained to me, what 4 of Groupons agent couldnt. Every agent i have been speaking to in regards to a refund we requested about a mts and half ago, has been giving us different stories of why its taking so long, to we not getting refunded ...
Purchased an mp3 player that was on promotion on the 3rd of december 2012. i have not received it until today and everytime i call the call centre i'm being told that they can see it but it has not been delivered yet. it's really unprofessional for a big company like this to not honour a purchase ...
I logged an issue (#730761) to return a bag more than 15 days ago and still today no one has come to pick it up as yet. Even though I have an issue with very slow to non response of groupon on the report my main issue is with the courier IT that groupon uses. Their customer service is very poor. I ...
I would like to request a refund. I made a booking on groupon and was told I have 5days to make payment otherwise the order will be cancelled. I made payment for the booking two days after I made the reservation. I'm new to Groupon and did not know when you make payment you receive a voucher ...
I ordered and paid for a i-pad bluetooth keyboard cover in beginning of december 2012 and have not yet received the product. I've send a follow up mail in december 2012 and have not received any feedback. I've also tried to phone but they don't answer. ...