I boarded the bus from Johannesburg going to Durban via Mpumalanga route and jumped off at Melmoth and when I got off the bus one of the drivers recklessly handled my suitcase upon taking it out of the bus carriage compartment and broke the wheels of the suite-case. when I told him that I had ...
I booked a bus to travel from JHB to QTN for 07 December 2012 I then cancelled trip in advance. Greyhound advised me that they do not offer refunds to their customers, rather they give them vouchers and u can use the voucher for travel within 6 months from the date of cancellation. I called them ...
On the 28 Dec 2012, my cousin and i were travelling from JHB to Ladysmith, the bus was suppose to depart at 10h00 but it was late with 45min and no one bothered to explain to us about the delay, we got sms two hours later Greyhound apologising about the delay, My seat number was 17B! to my suprize ...
I took a greyhound bus on Monday night from Dbn to PTA and this was to be the worst trip i have ever taken. The bus got delayed at Montrose for about 30 minutes and no apology was given. The worst part of the trip was when we got to JHB station and were asked to grab our luggage and disembark the ...
Hi, I took a return bus from from JHB to Grahamstown on 01Feb & returned 05Feb and there were cockroaches on seats and coming out of window panes on bioth buses... Let me guess you are going to send this cut and paste response as I have noticed with other complaints of the same nature: ...
Thank you to Greyhound staff Nana Ngetu and Agent 13 -known as Sandra for prompt response and excellent service, on the voucher and booking. I wish all companies could be of good service as you. No doubt i will continue using the bus service. ...