I recently took a trip on Greyhounds new route connection Polokwane and Pretoria... i still have nightmares about the utter disgust i experienced, the bus made all sorts of noises like it was about to fall apart, the upholstery was filthy the fixtures on the bus were all rattling there was a horrid ...
Hi, my wife and sons missed the bus, so I called the call centre to find out what I can do. Call was answered by Sandile who told me I have have to book new tickets as those were now invalid, I had just spoken to my wife who told me that they were told that there would be A 20% penalty of which it ...
I had people arriving in Warrenton at 9:10 to be on a Greyhound bus that had to depart on 9:30 on route to JHB, and no bus arrived and when they phoned they were told the bus already left! So clearly the bus left before schedule! Now they have been told that they are on standby for the next bus, ...
I MADE A COMPLAINT ABOUT HTE WAY I WAS CHARGED A WEEK AGO. I ONLY RECEIVED AN EMAIL RESPONSE WHICH DID NOT REFLECT A PROPER UNDERSTANDING OF MY COMPLAINT AND WAS FOLLOWED BY A MISDIAGNOSE I UNDERSTAND THAT GREYHOUND HAS A POLICY OF CHARGING EXTRA LUGGAGE I DO NOT MIND FOR AS LONG AS I PAY THE ...
I wanted to book a seat on a Greyhound bus for Johannesburg to Durban, and saw a special they were running on a TV ad. When I inquired about it at Checkers, the lady didn't know anything about it. They said I must call head office. I then called head office, the lady that answered said I must phone ...
I'm writing this complaint from their bus from Nelspruit to Johannesburg. I need to use the emergency bathroom and I can't go in because there's lot of water on the bathroom floor. Now I have to wait until I get to Johannesburg almost an hour from now. ...