I have been commuting with the Gautrain since the line was opened to pretoria, I must say this is a fantastic service, but for quite sometime now the sandton station parking management has been horribly bad, clause to inexistant. Out of the three exit lane, only one has a way to leave the lane if ...
I am a Gautrain "everyday user" travelling from Pretoria to Park station, but today i got a few minutes later than usual and could NOT find parking, when i asked security if there is anything they can do to assist the told maybe i should try Hatfield or Centurion station, which i could'nt ...
My girlfriend and I were disgusted with the unhelpful attitude of Phumzile Methula and the rudeness of Ipeleng Lethole at the Sandton Gautrain station this afternoon. After waiting over 10 minutes for the 16:38 train to Hatfield the doors of the train closed before we could get on as the passengers ...
This morning I missed my bus due to the bus card validation system saying I have an invalid card. I had R39 on my card. From what I understand, the bus system takes R20 for each bus trip and only returns a certain amount if you use the train, so this ensures you will be able to make a return trip. ...
Dear Gautrain Management, Last week you said we can get a refund. When I got to Centurion the person at the counter said I need to hand in my card or else they can't refund me. So I did, but I questioned the person regarding if I wanted to use the Gautrain again. He said then I will have to apply ...
Last night I left my Gautrain card on the train and only realised it when I got to the gate. I was resigned to just paying for the journey, however, the guard told me to speak to security. A lovely lady assisted by contacting the train immediately. When she told them what it was about, they said ...