On the morning of 16/0413 I walked into an unmarked window in the main thoroughfare from parking area P2 into the main station forecourt. All passengers utilising the parking must go trough here. I hurt my nose in the impact and it was bleeding. I reported it to a blonde girl manning the pay ...
Dear Hello Peter On Fri the 17-May-13 I was on my way home from Sandton, upon arriving at the exit at Rhodesfield I noticed that my card did not allow me to pass through as I had insufficient funds on my card, I waited at the customer service window and was approached by Brenda who had a terrible ...
I have been making use of the Gautrain for 2 years now, recently moved from Centurion station to Pretoria station due to relocation. You cant even compare the standards from Centurion with Pretoria. I arrive at Pretoria station at 5:30 in the morning, but have to park at least 25 parkings away from ...
It is pathetic that there is no urgency to rectify the delays at the boom for your loyal patrons that only support you because of the speed and convenience you promise. When your customers have to wait 40 minutes just to park their vehicle before boarding the train, just because a boom gate is not ...
I am deeply upset by the policy of your fares that the passes have an expiry date despite the pass not being entirely used. I feel this policy is unjust and needs to be reviewed. It makes no sense as the pass you purchase is for a set number of days, as such how can the pass expire before the days ...
This is an ongoing problem, the boom gates that are out of order. Thus, it takes an extra 30 minutes to get in and out of the station. Disgusting abuse of taxpayers money and poor service delivery!!! ...