When applying for my smart device one of the factors which made me consider the offer from FNB was the low insurance premium on the device I was looking to get from them. At that stage it was only R42 a month. The sent an email about an increase I did not read the full email thinking that its ...
I tried to get assistance today, and been phoning multiple numbers, wasting at least 30 minutes on the phone being transferred to one person to another. I finally got hold of someone at the claims department, Sandile, and were supposed to transfer to someone because I am a platinum member and got ...
I bank happily with FNB, but made the wost mistake in moving my household and vehicle insurance to FNB Insurance. No matter whichever way I complain, it falls on deaf ears. It took 12 revisions before they managed to fix the risk address whilst I was paying for invalid insurance (with an incorrect ...
I took a device out and it got in a break in when i took the device the sales agent told me that with the device installment and the insurance it will be R200 but now when im claiming they informed me that i never paid for my insurance and must pay a 420 backdated i informed them that i wont pay ...
I submitted a claim for of goods from my house, but because there were no sign's of forced entry the claim was denied. A case of was opened with the police. It was clear that I have been a victim of from my house which is the exact reason why I took out insurance in the first place. After waiting a ...
I paid off my mobile device with FNB in November 2013. When I got debited still on the 27th Nov, I sent an email to [Email Removed] and I never received any response. A week later I then called them to make sure if they had received my request. I spoke to a gentleman whose name I cant remember, who ...