I sent them numerous emails to cancel my PA policy going of each month, I never got paperwork in the first place to sign, no feedback on 7 emails and money still being deducted. ...
1. Ive noted that my policy is still on FNBs books, ie its both on FNBs book and Hollards..Please explain why and provide a guarantee that there is no double debit of my account due to administration errors. The policy was due to be migrated from FNB Insurance Brokers to Hollard. 2. Ive also noted ...
I have tried on 2 occasions to call the Justice first 24/7 hotline and I can never get through. I first called in November 2013 and now in January 2014 and still - nobody is there to assist you. In fact the line drops. What is going on? Am I paying for service that does not exist? I am terribly ...
I was approached to move over from FNB Insurance Brokers to FNB Insurance Direct. However I put in a claim for a laptop which was damaged by lightning at our premises, I was told that it has to be specified. However, I disagreed because there was a claim before for a laptop and I never experienced ...
FNB complains [Email Removed] Policy no: 1018087010 13/01/2014 Dear Sir/Mam I formally lodge a complaint against the outcome of my claim (665995). On 07/01/2014 I submitted a claim at FNB insurance for my LCD TV. After numerous telephone calls, I was told to take the TV to a repair centre for a ...
Today, 13 Jan I called FNB Insurance & after holding for a good 25 minutes I was through to Rooyeka. I explained to her that my iPad is not charging & she advised that I would need to go to an iStore to get a quotation. Told her I had already on Saturday, because I suspected that my charger ...