I have 2 cellfones. 1 insured via FNB and the other with a different insurer (insurer b). Insurer b charges me half the premium which FNB charges whereas the phone insured with insurer b is twice the value of the phone insured via FNB. So already FNB is more expensive. Now I get an email saying ...
My husband died in truck accident August 4th 2011, he had a policy with FNB that would pay out in case of death in accident. After numerous attempts no payout has been made. Fnb keeps on requesting documents and gives no feedback. How long does it take? FNB promises immediate payment??!!! What a ...
My wife was involved in a minor accident in a parking lot. The vehicle was assessed. all forms were completed. the underwriter expect her to have the vehicle repaired in Benoni. She prefers the panel beater in our area that she previously used. The repairs were done. The invoice was submitted but ...
Oh my sack! I have never in my life dealt with such an incompetent organisation! EVER!!! I requested FNB Insurance to cancel my cover via email on the first monday in February, to the email on the Website giving notice that I am cancelling my cover and moving my business elsewhere. After 2 weeks I ...
For more than a year FNB IB has received a monthly broker fee from me, but now claims that the policy they provided me with does not include broker representation. Nowhere in my communications with the person who sold me the policy is that worded. I had a claim toward that policy that was not dealt ...
Early December 2012, Ladysmith was hit by a terrible hail storm that left my house and household contents in ruins. On the 09/12/2012 I registered a claim with FNB Brokers where my contents are insured. On the 13/12/2012 an assessor came at assessed the damages and advised me on the amount that ...