CLAIM NR. CL 77774 (C. Ferreira - Policy Nr. 1317003) Claim lodged - 18 February 2013, 9h40 (Jewelry) NO RESPONSE/NO FEEDBACK Follow-up on 21 February 2013. Claim allocated to Ingrid Herman. She requested that we obtain Quotations and e-mail. We obtained the Quotations the same day and submitted it ...
I contacted Sandra Mashoeshoe on 21 February 2013 to follow up on my outstanding claim. Sibongile took the call and assured me that she would pass the message on to Sandra. Within 10 minutes Sandra contacted me and confirmed receipt of all documents that were e-mailed and promised that the claim ...
I called and was assisted by Wardah who emailed me forms for my claim. I completed it and faxed it on 20 Feb. Wardah confirmed that the fax was received. I mailed her on Friday 22 Feb to follow up on my claim and she advised that it was registered and a claims handler would call me. Tues I tried ...
I am in the process of claiming for a house burgarly through FNB. The problems I am experiencing is that I have in more than two weeks not had any feedback on the progress of my claim. I have tried numerous times to get hold of this specific person that was assigned to my claim but for some or ...
I am writing this letter with regards to my less than satisfactory service. On the 26th January 2013 my house got broken into. I followed the right procedures by getting a case number, liaising with insurance and the list goes on. FNB told me that as part of their procedure an assessor needs to ...
My Apple Mcbook Pro which has been bought and insured through FNB was during a break in to my vehicle on the 12/02/13. I contacted a Pinky Nkoe on 13/02/13 who provided me with documentation to be completed, to which I had to send it to Charlotte Mhlanga the same day. With no response from anyone ...