I had previously lodged complaint about fnb. This is their response. 1.Your understanding of the eBucks qualifying criteria is that if you have swiped your Cheque Card, you will automatically earn eBucks on a monthly basis. ? You claim to have not been aware of the qualifying criterion that is ...
I reduced my overdraft by R5000 and applied for an increase of R4700 on my credit card, as the interest rate is better 18% vs 21%. Now I keep getting approved through the online system for a credit limit increase on my credit card, but the limit is not increased. They ask me to send the signed ...
A year ago i received 2 ipads from fnb. I recently have had numerous problems with my personal phone through vodacom and am sick of taking it in for repair. So i decide to approach fnb to get a phone through them. Due to the fact that i have 2 devices currently, i cannot get a 3rd which i ...
I received your reply dated 27 June 2013. I appreciate your effort, but I feel that a complete investigation is needed. Your reasons for your conclusions were invalid, a copy and paste response. On 22 June 2013 I received a SMS of a person trying my card with an invalid PIN, a FNB branch also ...
Going to the UK, I was assured by FNB it was cheaper to get cash at Gatwick. While at FNB I called the Card Department and told them I was going overseas went through all the dates, limit etc. I asked twice if my ATM pin was the same as the in-store one and was assured it was. Arriving in the UK, ...
We ordered a Blackberry smartphone via the FNB website towards the middle of 2012. The device was delivered to my wife's office. Barely a few months later the "scroller" button on the phone started malfunctioning. I thought of having said button repaired/replaced at own cost whilst my ...