Disgusted at service levels at FNB Home Loans!!! Since 31 Jan I've through various ways (Private banker, calls & emails) attempted to change my debit order to a different account, requested my hubby to have authority to act on my behalf & reinstate my flexi bond. 9.5 months later my flexi ...
I deposited a cheque last week wednesday at Westgate branch and did special clearance, I have called them today to find out when the money will be cleared and they have been making me hold for Pearl every-time with no response, even left a message for Pearl to call me and still waiting ...
I received an sms to collect me new bank card. After phoning them asking to forward the card to JHB and following up on my call a few days later, no reply back from them. Phoned last week again and send them an email, I'm still waiting for somebody to get back to me. I have send an email to them ...
After repossessing my furnisher in 2005 for a credit card that was R13000 they now in 2013 just start deducting R1100 from my account! No one ever got back to me with the outstanding balance after the repossession. After spending R300 on telephone calls yesterday 07/10/2013 between the "legal ...
As a client with Private Banking, I am appalled at how FNB approved an overdraft facility for me, made me sign all the required forms etc and then when I started to use it, unilaterally withdrew the facility. This overdraft facility was suggested by my private banker, who had full disclosure of why ...
I took out a laptop with Fnb a while ago and now that I want to downgrade my account from a cheque to a savings, I am unable to. According to the consultant that I spoke to yesterday at the Germiston branch I cannot downgrade because they will not be able to debit my account for the laptop. I don't ...