Today I've phoned FNB contact centre to follow up with an issue I reported previous week (somehow I was recently signed for posted monthly statements instead normal e-mail statements and charged - ref. Rd13100213139) and while in the middle of our conversation about my current issue FNB consultant ...
I have been charged an amount of R230.00 on the 2nd of October being charges as I was over my limit. Your yearly card fees that was charged put me over my limit. I don't have a problem to pay the amount if I had spended on my account. But your charges put me over my limit, which I feel is unfair to ...
We have applied for a speedpoint on several occasions but either the agent is in his car or not at email or whatever excuse, at the end of the day I need to tell my customers that fnb is slow in delivering the speedpoint, or please draw cash from the ATM, come on FNB please get your act together! ...
Its now 2 weeks after receiving a pleasant call from FNB to convince me to bank with them. To-date i just received 2 cards (one cheque and one CC). Still awaiting them to come back with a better interest rate than my current bank ABSA. Now feeling so embarrassed to tell my old bank i wanna come ...
It happens mostly in this branch that month ends is not a good time to do banking in this branch. I live around Soweto but i can support my statement that the Management of this Branch dont care about their customers by hiring or supposedly leave 2 tellers to service a whole wide area of Orlando ...
Every Friday I go into the Kleinmond branch to do wages and there is always only ONE teller! Why???!!! Surely when it's month end and Friday they should have at least two people assisting the public at the teller points. They recently revamped the branch. I would prefer a shabby branch and better ...