I sent a complaint my OTP was not updated after the 3rd try. FNB responded asking I send relevant documents. So I sent all, one of which was stating my new contact details. I got a response stating i should call FNB as they could not reach me. I have no voice messages or miss calls from FNB! I ...
I cannot believe you have a slogan like "how can we help" because you clearly cannot help me. my device was . i reported it to the police station and sent through all documents to FNB Insurance on the 10th. up to now i have not received any feedback from them. i have to call each and ...
I have bought a Blackberry 10 from FNB Online store, the phone worked for 1 month and it started malfunctioning and phoned the online banking division for months to no avail and i was told by all branches that they don't deal with smartphones, including dot com shops claiming i bought my smartphone ...
I've applied for a Samsung device and was approved and everything was said to be in order and that the deviced will be delivered asap. Now that i'm following up on the device delivery date i'm told that there is no stock and there is a shortage. Nobody can tell me when they will get stock and when ...
Having called the FNB call centre multiple times since May in preparation of building a home, we were assured of the best service, given precise instructions on what we needed to have prior to applying and explained that quotes would have to fall within our affordability. We subsequently spent 3 ...
MOST USELESS BANK EVER!!! I phoned to change my cell no as it is incorrect, they told me they changed it but on trying to log in to fnb online banking the number had not been changed. So I loaded some more airtime called back had to go through the whole authentication process AGAIN, telling the ...