I lost my bank card in an FNB ATM at Menlyn. I had to cancel my card and get a temp one the next day. I lady helped me... sorry forgot her name. I had to pay R72-00 for replacement and was not happy about it as I am an FNB client and it was not my fault as the ATM went out of order whilst I was ...
I would like to thank the staff of FNB Highveld mall branch. They have given me impeccable service with each visit. They go out of their way o resolve an issue and refer me to the correct people. I thank you very much ...
I have applied for the FNB cellphone on the 7th October 2013, it has not been delivered as yet, I have given them an alternative number to call on which they fail to use. They cant even do their jobs properly to update the system. Today I was contacted to say they will deliver the phone on monday ...
I applied for a loan, the next thing was told to aunthetication yesterday at the branch which I did, then in the afternoon when I went to the petrol station my card declined and I called the call centre they tell me all my accounts are on hold and will be operational by today but still no, I called ...
I used to have my house structural insurance with FNB via my homeloan. I cancelled this insurance in December 2011 and provided FNB with my new insurance details. However, unbeknown to me, FNB continued debiting my account with the insurance premiums. When I raised this with FNB's call centre in ...
FNB have so many double standards it is unbelievable. I am a Platinum Banker with FNB and should according to them receive dedicated services and attention. Nonsense! I intended taking up another handset offer from FNB. The day before I settled my previous handset contract but was declined another ...