I have been banking with FNB since I can remember, today I tried to call them to just get MY bank statements and I have been on the phone 3 times each time I spend about 10 minutes per call I am now on the phone for the 4th time trying to talk to someone. the first time was the closest I got be ...
Hi All Well, it is not major. This is more a vent out session. Got a call to sign up, yes at my own behest. But since signing up. I need to collect my card. I've been there five times to collect after receiving the notification to collect and have not been able to get assistance. First they let me ...
On 7th of October 2013 I filled in the forms to cancel my insurance policies on two fully paid up home loans which I have with FNB. I also asked for the forms which are required to cancel these bonds. Simple and routine procedure you would think, but no, this is FNB we are dealing with, nothing and ...
Finally I decided to try one more time to upgrade SMART??? account to a Cheque acct. Upon looking again in their system was advised " system does not approve it, Grade 2 risk. Now personal banking is dictated by their high IQ " how can we help you" Hardwarer and Software"!!?? ...
I signed up for a smart cheque account. I had sent an e-mail asking if my debit orders and salary have been switched, but i did not get a response as i want to close my current bank account if it has been switched over. If this hasn't, please let me know, as i will then have to cancel this cheque ...
I called the the legal office on separate occassions and each time holding for more than 30 minutes each time with no answer. I am looking for a consent of recission letter as my FNB credit has been settled in full a couple of years ago and no one in collections or any other department can assist ...