I have been banking with FNB for years now, I have already almost paid off my first Smart Device from two years ago. I ordered three Smart Devices Iphone, Z10 and xBox now FNB has mixed up my orders 2x Iphone 2x Z10. After 3 weeks of calling FNB (which I upset about as they NEVER CALL ME) i have ...
Our company opened additional new accounts with FNB to expand our groups' business activities. Subsequent to opening the new accounts we requested that these be linked to our existing business profile. In processing our request the online service team-member deleted our existing profiles. The call ...
I switched to FNB some weeks ago and on the 7 November 2013 I was told I will receive my gold cheque card. I phoned customer services I was assured I will receive my card on Monday November 18, again they didn't deliver. I called them again the following day Was told the same story. The only reason ...
My phone was on the 10th of November and luckily I had already placed my order for the iPhone 5 16Gig on the 7th of November. I called FNB on the Monday after my phone was to enquire about my iPhone as I was becoming desperate due to no longer having a phone. They told me it was ordered and hadn't ...
Hi, I am sick and tired of getting sms's from FNB for someone else's account!!! Message:- URGENT PAYMENT OF 250 REQUIRED ON YOUR FNB CARD POST LEGAL ACC 8855204600051566 TODAY TO AVOID FURTHER ACTION MBD INC (011) 5604393. I have PHONED FNB to say they must fix the phone details and was advised, ...
FNB's customer care is shocking. Below is my query/complaint lodged mid October, to date still no answers or explanations. The only time you get good service is when you are opening your new FNB accounts, after that they don't care. I will be closing my accounts and going straight back to Standard ...