My husband needed to reverse a debit payment today. After standing in two separate lines, we waited for the Tellers line. Donovan came and asked us what we needed, and promptly led us to his office, and reversed the debit in under 2 minutes. If everyone was willing to do business as quickly and ...
I have a judgement on ITC on my FNB Loan account. The account was paid in full and I received a paid up letter on 04 December 2013 but it is still not removed from ITC. I contacted Symington and De Kock that confirmed that the account is paid in full but again they referred me back to FNB. I need ...
I received an sms confirming that my credit card is overdue. I went to the branch to find out how possible will that be and for them to provide me with a billing breakdown for an overdue amount. To my surprise that even a call centre agent cannot explain what I really owe and the only thing they ...
I WANT A MANAGER OR SOMEONE WHO ACTUALLY CARES ABOUT THEIR CLIENTS TO PHONE ME ASAP. WE HAVE A BUSINESS ACCOUNT WITH FNB AND OUR BUSINESS ADVISOR SHOULD GET SOME TRAINING ON HOW TO DEAL WITH HER CLIENTS. PHONE ME SO THIS MATTER CAN BE DISCUSSED AS I HAVE NEVER BEEN SO LET DOWN BY WHAT IS SUPPOSE TO ...
Totally disappointed in the very unprofessional manner FNB has treated my new smart device order! I received a call yesterday confirming delivery of my device, and a few minutes back a person from FNB phones me saying they have discontinued the iPhone range. (Never the less when you log onto FNB ...
On the 2nd of Nov 13 I made an eft to an ABSA account. The member that I paid stated that he gave the wrong account information. I contacted the premium banking services to request a recall of the payment. I completed the required documentation and submitted it to the recall department as per ...