After a lot of struggling the phone was approved the 9th!! Yesterday after not hearing anything I phoned in and inquired where my phone is. I was advised that it is at the couriers and I can phone digital planet to enquire bout delivery. I did this and was told my phone is not with them. I then ...
I went to the centurion branch and changed my account pricing plan in July. My statements are showing that the requested change has not yet been done in November. I have made a complaint on-line through the FNB website Reference number 35777, I have had no response from FNB. ...
I have ordered a Samsung Galaxy S4 over a month ago, Digital planet called me to find out where they can deliver but the order was wrong there were two phones. I call fnb to fix the order. The order was cancelled and they told me that a new order would be sent through. I called digital planet for ...
I opened an account with FNB a while back and had wonderful service from start to end and the entire process took about a week. I eventually convinced my husband to do the same and he finally did do so mid October 2013 via an online app. After WEEKS of waiting on FNB he finally received his cheque ...
I'm not winning with my iPad order; I ordered a 128GB iPad on the 31st of October. You approved the order. I lodge a complaint and after many phone calls found out that the reason that my order isn't reaching the Couriers is due to stock. I received a sms yesterday apologizing that you don't have ...
On the 7th November 2013 I called FNB 0860 100 762 to settle my account with Real People of which they did on the 8th November 2013. The consultant i spoke to is Phadi Chabane and i did email her all the settlement letters from real People. I asked Phadi Chabane to send me proof of payment so that ...