I am desperate, I want to close my credit card account. Went to the Rustenburg Square branch to close my Credit Card. Had a lot of trouble. Eventually out of desperation I paid a cheque for the settlement amount, The cheque was through my Bank the same day. Logged a complaint with Mpho, she ...
About a month ago I applied for a smart device, i was contacted about 10 days later (8 November) and i was told that the device I wanted can be given to me if i downgrade my account from a Platinum to Gold account which i reluctantly did. the lady told me that in 10 working days the device will be ...
I have a Gold cheque Card. I have alwys viewed payment history of my beneficiaries but last month and this mnth i have been charged. I called the call centre to log the dispute. I receivd a call from Thabang Khalo who states that there is a charge if its longer than 3 months but there is no ...
My Dad is very ill, and currently bed ridden, and hence asked me to create an online banking profile for him, to make it easier to transact from his sick bed. Via internet it all went fine, but said that it must be activated at an ATM. I did so for him today, at two separate ATM's in different ...
I sent a debit order switching form on 11 September 2013 for my debit orders to be switched. I called to ask if hey received it and they said they did and they will keep me updated via sms as and when my salary and debit orders get switched. I did not hear anything from them for an entire month and ...
After a long hard think I decided to switch to FNB. FNB makes it sounds so easy after hearing all the great advertising. I applied for a debit card and credit card online. This was two weeks ago. After going in with all my paper work into the branches I was assured that my two cards will be ...