First National Bank
Poor service

Ref. no.: 245678

I have reported my complaint but have not received any response nor call from FNB except for the statement below:

Hello Laboratory,

Thank you for taking the time to advise us of your experience.

Your complaint reference number is 245679. We have handed the matter over to our Banking Channels team and you can expect to hear from them in 48 hours. You are welcome to come back to us after 48 hours if you have still not heard from anyone in our Banking Channels team and we'll escalate the matter.

Regards,

Verona Blom
Complaints Resolution

I WANT MY MONEY.