I am trying to update an insurance policy linked to an FNB account. First a person at their Summerstrand branch referred me to an email address who they said would sort it. All I have had in response is 2 emails and a phone call from a Daniel giving me an email address that can not exist as amongst ...
I have been trying to get hold of my business relationship banker for about 2 weeks now with no joy. Eventually I found a number online and got through to a lovely gentleman by the name of Bongani, He is not our usual business relationship banker but I must say I wish he was. He was prompt in his ...
Hi there, I have been trying to get hold of a staff member at the Brooklyn Mall FNB branch. However, the landline (012-460-9202) continuously rings, yet no one answers!!! I even had RB Jacobs (who replies to Facebook posts) call this branch, and even his call was not answered! Sort this out, FNB!!! ...
A while ago, I had complained a bit about the FNB platinum package and the level of service I received from Premier Banking in general. Then, two weeks ago, I received a mail to inform me that I have been assigned a new premier banker, Sannie Twala. Now I dont know if the events are related at all, ...
I have been trying to apply for a new product from FNB since May 2012 which was declined and when i inquired why i was not able to get an answer for over 3 months - i have wwent into numerous branches and been promised to be contacted which never happens, i wnt to the sandton branch on 12th ...
It is impossible to get any real help from FNB regarding a home loan clearance certificate. The home loan is on my dad's name and he passed away recently. FNB customer service has been of absolutely NO HELP, I have been transferred to various home loan departments to deceased estates and claims. In ...