On Saturday 6 April i went to a merchant to buy some goods. I swiped my debit card and as soon as i got the confirmation sms his speedpoint gave a communications error. So i paid him cash to get my goods as we werent sure if the transaction went through or not. Now its Friday 12 April and the ...
I went to FNB in Woodmead on the 28/03/2013 to apply for a Samsung S3 phone. When i got the i was helped in a friendly way and the lady said they do not deal with smart phones in the branch but gave me a phone so i can speak to the relevant people.my application was approved and the consultant told ...
I would like to thank Collen Gwagwa for the excellent service he provided me with. The service was very professional and he took his time and called the call centre on my behalf as I have been waiting for the call from them for days, He assured me that my query would be resolved within 24 hours and ...
I've been banking with FNB for over 2 years now and NEVER had any issues until today. My wife recently got a new job, and needed to open an account for her salary to be paid into. Now since she has NO accounts on her name, the only proof of residence that exists would be our rates account which is ...
We had to apply for finance and Chrystal helped us with a great attitude and much care. We did not have a straight forward deal and she understood that!! Always made us feel super important!! After the paperwork was sent to Wesbank she still followed up to hear if we have received good service and ...
FNB..their motto-How can we help you. This is how i was helped. I was retrenched and took my documents in to prove i was retrenched as i have a home loan and credit card.after the consultant phoned the credit card dept. she hung up and told me...'You dont have credit card protection and it is now ...