At the beginning of March I applied for my smart device as according to ALL adverts, I qualified. I was soon called and the matter processed and I was told I'd receive the device in 10 working days. That was 13th March, It is now the 11th April. I have called more times than I can count. I have ...
I called fnb on the 14th of March requesting to close the credit card, the lady who I was talking to she said she will update my information and I won't pay MONTHLY SERVICE FEE for the next 6 months then I didn't close it. Now I have MONTHLY SERVICE FEE on my statement, so I want to close it. On ...
I made a cash deposit at Metlife Plaza ATM ON 10/04/2013 AT 19H55. I have done cash deposits a few times already so didnt expect problems. After the ATM accepted the cash it conveniently cancelled the transaction with my funds still in its belly. The real problem started today when i tried to phone ...
I have been billed 3 times/ 31.01.2013; 14.03.2012; 26.05.2011 for this once off charge of R2280. The credit department behaves as a " black hole" - there is no info coming out of it. They do not do follow up on my query 1/710089893. I am considering to move banks. The service of FNB if ...
On the 10th of april 2013 i went to fnb branch at Sannieshof to open a bussiness account and i was assisted by a gentlemen by the name of Henrico, the guy was so helpful and he knew what he was doing, his proffesionalism was exciting, this country need lot of people like him when comes to customer ...
I applied for a Samsung galaxy s3 on 27th March. I was told I would receive an sms when my application was processed. I received 2 smses on 2 different occasions telling me to submit debit order switching forms in order for my application to be processed. I have been a customer with FNB for over 8 ...