On 7 April I received a Quarterly Housing Finance statement. This letter shows that my monthly instalment is R5201, but a debit order of R5260 is processed each month. I went to the Finance Housing Office to find out the reason for this discrepancy, the receptionist told me they can't see me ...
I went into Tygervalley branch on 01/03/2013 to cancel this credit card which I have never used and to close the account. The lady at the branch took the card, cut it to pieces, made a copy of my Id and the card that was cut to pieces. I signed a document confirming the closure. She phoned to check ...
I've had bad service from FNB for the past 3 months and personal I think FNB doesn't deserve the support of most of their clients/customers their staff, supervisors and managers have regard for someone esle. Last month I chabge ny cellphone number I changed the number with FNB everything after a ...
I applied on-line and was approved for an FNB private clients bank account. However since then I have made numerous calls to have a banker allocated to me and arrange for my card to be delivered. Each time I am told that a banker will be allocated but then I hear nothing. Eventually I was contacted ...
I had been experiencing on going problems logging into the First National Bank online banking service. So around 11:15 am, 9 April 2013, I called the FNB online banking customer care number. A lady by the name of Mabu responded after waiting to be put through to a consultant. She promptly did a ...
I am a South African who has lived overseas for many years. My foreign husband and I have recently moved back, and have purchased a house. As a foreign buyer (I am not working yet, so his income is the only one they'll take into consideration), he has to provide 50% of the bond, while the bank only ...