I received a telesales call on 2/04/13. Zanele Seitumo explained the various cellphone contracts on offer. I asked she give me her contact number whilst i consider. Shortly thereafter, much to my dismay, i was notified via text that i had been subscribed to a FNB package. This i had not signed up ...
I had a phone which my mum took a contract out for from FNB, i unfortunately lost the phone but luckily it was insured. I put a claim through to FNB in early March. Firstly it took 2-3 weeks just to finalise the claim because firstly there are only 2 people who can handle the claim, whos numbers ...
I am trying to cancel a Tablet order with cancellation reference RJ13042621815. I am told this order is cancelled, however when I try and order a different device through the iStore on the FNB deal I am unable to as I 'already have a device'. So now my order is not cancelled and I do not have the ...
I recently received my new credit card via courier. I went to my Three Rivers Branch to have the card activated. I waited in the queue for almost 30 minutes and was then assured that the card was activated. A few days later I tried to use my card at Woolworths and Dischem and on both occasions it ...
I called the 0875759405 on Sunday, spoke to an agent, who said I could call the investment contact centre for funds to be released. I called the investment centre and I'm getting different information. they cant release my funds, i need to go to the branch and its not guaranteed that, they'll be ...
I woke up on Sunday and checked my bank balances only to notice that I had an additional R200 on my credit card. This struck me as odd considering that I had almost nothing outstanding on it, so I investigated and was shocked by what I found. FNB had charged me R200 for an "eBucks annual ...