I'm appalled by the ridiculous service FNB give to their clients, spoke to some guys called Jerome or something, he didn't even sound like he wants to speak to me. I requested online assistance he kept me on hold for more than 10 minutes without explaining anything to me he didn't even take down my ...
AS A PAYING CLIENT OF PREMIER BANKING, 1 OF THE PERKS IS THAT YOUR EMAIL IS RESPONDED TO WITHIN 24 HOURS ---WELL I EMALED YOU ON 04.04, AGAIN ON THE 10.04 AND STIL NO FEEDACK. THIS IS JUST UNACCEPTABLE. I PAY YOU TO DO A SERVICE SO DO YOU JOB.!!! ...
I received an sms on Friday afternoon to say that my account was in arrears by R2 861.51 and that the account would need to be brought up to date. On Saturday morning I went to the bank only to realise that as it was a public holiday, the bank was closed. I then arranged for an amount of R2 500.00 ...
I had monies taken off my account in November 2012. When I reported the case, the monies had been returned into my account, however, in March this year, the same amount had been deducted off my account with the same reference. When I made enquiries, the dept mentioned that 'my documents haven't ...
I'm greatly dissaponted with FNB, after I had lodged a complaint with Hellopeter they were quick to respond but now no action has been taken, Lerato called me on Thursday, 25 April 2013 and confirmed that the matter has been resolved and the refund will be done, and i should expect my money on ...
I've been trying for the last week or 2 to order a device from FNB without any luck The 1st time I called in they told me I already have a device and they only cater for one device per customer. This was not the case in my situation as I don't have a device from FNB Last week I called in again to ...