We are trying complete a home loan application and had the misfortune of having Mbali Mabaso send us information. For the past 2 days I have been trying to get hold of her on the branch number as well as the direct number listed on her e-mail signatory. I have left 2 messages, she simply doesn't ...
I had opened up a FNB account in December 2012 and was placed on the platinum cheque account as i was a new graduate. As part of the benefits of this account, a smartphone could be ordered. i had ordered a smartphone in January 2013 through my online banking and had received an sms to say that my ...
I recently got divorced and according to the settlement I retain the house financed by FNB. Beginning of April 2013 I first tried to apply online. Not being successful I went to the Centurion branch. There I was told that their system was off line but that the application form will be e-mailed. I ...
To who it may concern : For over a year and half now I have been trying to get FNB to assist in correcting my account status - I have not only spend hours on the phone trying to sort this out but it has also harmed my financial credibility with Institutions in the past. And all this because FNB ...
After numerous calls to the call center they informed me that a team leader will contact me. Up to date no service or response from call center team leader received. ...
In April 2013 my husband and I decided to change banks and opened new credit and cheque accounts with FNB telephonically and was told the cards would be couriered to us within 5 - 10 working days. Since my husband is not at a specific address during working hours, he arranged for the cards to be ...