I contacted Premier Banking last month regarding the incorrect debit order date for my iPad - it was changed by FNB to the 25th all of a sudden without informing me as the customer that their supplier can now only do the 25th, 1st etc. I then incurred an RD charge on my account which I was refunded ...
Hi I am a platinum cheque customer with FNB. Funny how this complaint is about the platinum card that is not yet delivered!!! I have been upgraded and it first took you guys 3 days to call me to arrange a delivery of the card. I was not available and was expecting a call back. I then decided to ...
I never took device insurance when I bought this device. Over R50 goes off every month. FNB have passed the buck to CID or some underwriter = they say they have only taken from 1 March and have no idea who or what have been taking the money since December. She wanted me to authorize cancellation ...
I had a quiry in the beggining of the year and phoned the customer care department, after sorting out everything they ask would I like to receive my statement via E-mail every month, I did say yes please and provided my e-mail adress to the consultant. Since then I have to phone every month in ...
Hi There Only last week when I applied for an ipad was I made aware that, I only have a debit order on my account for a smart device i have already applied for - I told the sales lady that, i had applied for an S3 in December but I returned it the day it was delivered and she quickly refered me tot ...
I bought a Samsung phone from FNB Smart Phones (note2-GT 7100) and took insurance with it. On Monday (22 April 2013) i called FNB Insurance to report it lost. i was told that my insurance was never activated. after several calls to the different departments and people, i eventually asked that they ...