I recently switched over to FNB and have had one problem after another. I will not mention them all just the one as I find it unacceptable. I switched accounts online as I found the call centre person I was initally dealing with unhelpful. Due to ignorance, I thought the FNB Smart Gold Cheque ...
I have been informed that my debit card is expiring within the next month. I just called the branch manager who told me that I need to come within 3 days of the card expiring otherwise there will be a charge. I find this disgusting. I have been with FNB for over 10 years and to be told if I try ...
I spoke to a lady from your call centre complaining about unauthorised debits from my account and she advised that they will stop them but if the companies debiting my account changes the ref nos. the debits will go through again. How is this possible and how can the bank not reverse all these ...
I have a investment in my daughters name since 2006, I lost the papers as we moved after I got sick. I did contact stanlib from first national bank to change my adress and had my documents sent to my new adress its been a month now and no one helped in anyway all I get after 4 emails is a computer ...
Hello Peter. Due to the unexpected nature I experienced about FNB ATM machines confiscating cards. It has caused me to be in a bad state of financial expenditure for example 1. The machine took my R1000 withdrawal request. 2. Certain FNB staff members at 18.A Voortrekker str Vereeniging branch were ...
Let me begin by saying that I have had problem with FNB loans almost every month since I opened the account. My most recent problem which I cannot except is that I called in on Tuesday 21 January 2013 at 14.00pm to check if i qualify for a payment holiday. I was notified and confirmed by the ...