1st Complaint, I've mailed, called multiple times to find out the details of the FNB uncapped product to be launched on 8 August, I've emailed, phoned online support phoned the premier banker and nobody has made any contact the last 3 weeks, this is uncappectable. 2nd Complaint, New FNB site, no ...
Yesterday i was requested to go to FNB and do my finger prints, only to find out their systems are not working. i then came back to the office and contacted FNB loan and Thandeka advised that they need to call them if there are any issues. i then went back to the Melville branch and the same ...
I phoned the personal loans call centre for a payment arrangement. I did not get a reference number but I made a phone call from 0833005157 if not PVT to 0875750091 at 11:03 today to make the payment arrangement. The agent who spoke to me was not very helpful, she was rude and rather arrogant. The ...
Its the people who say trust me that disappoints you the most! I placed a payment notice on the my 32 Day account around the 20th june, I needed some funds so i went to the branch the lady (inquiry) loaded another payment notice which would be paid 32 days later, upon hearing this i said no, i want ...
I would like to bring to your attention the following: Did you know that since FNB has changed / "upgraded" it's website, you are unable to make any Forex payments to recipients with IBAN numbers longer than 30 digits. This is due to the fact that the window where customers enter the IBAN ...
I called in to change a debit order date this morning on a revolving Credit plan, I was on the call for about 22 minutes and was just getting put through to different departments, its as if the staff and team managers at the fnb call center are illliterate and do not know their jobs. i have been ...