I complained about the non-delivery of a product on 19 November 2013 and was immediately contacted by Tamryn Collinge who was courteous and professional. She arranged for the local depot manager to arrange delivery of the product the same day. The manager promised to supply me with feedback by the ...
We needed to send blood samples to the USA urgently. this was for special DNA testing. Blood last 7 days in a tube. thats all. Fedex Came to pick up our blood sampls on The tuesday, we phoned on the thursday, and they said it was sitting in the office bacuse we didnt fill out a declaration. Wow, ...
I placed an order with Kalahari and it was meant to be delivered on 25th November 2013. I have the waybill information under my Kalahari account. I had no help from Kalahari so resorted to calling the couriers myself. The person who answers the telephone does not even bother to give you a name. ...
Debbie Smith in you call centre is definitely one of the most rudest people I have ever come across. Not only did she dropped the phone in my ears 4 - 5 times when she hears its me, she even! Regarding my parcel that's not delivered on time, she said I must speak to a special agent, but she has to ...
Disgusting service. My package not delivered within 7 days and the route is only 150km. Call centre does not call back and the manager tells you that you are welcome to collect the package at the office with an attitude. I left a message for the manager Lee to call me back. Still no call and no ...
I ordered a DVD from [URL Removed] on the 14th and was told it would be couriered and delivered on the 15th. The tracking supplied by [URL Removed] put me on to the FedEx express website where it informed me that the DVD arrived in East London at 8:34am on Friday the 15th. It is now Tuesday the ...