There was a mistake with a parcel a friend in N.Ireland sent with a gift for my daughter. I emailed them with my correct address on the 11th of December and they replied they would bring it that afternoon or the next day (Friday). I didn't leave my house AT ALL even with so many things to do. ...
I placed an order with Kalahari and the parcel should have been delivered on friday 13 December. No deliveries were made, I called the fedex express/supaswift call centre and was advised that I should receive my parcel by 12:00 today. Nothing. No deliveries were made. This is very frustrating as I ...
I recently complained about a package that was one day late from Kalahari. I was more concerned about the lack of communication, and for how difficult it was to get a hold of them to query the situation. I must admit that I did not take into account that it is a busy time of year, so I got rather ...
To whom it may concern: As per my numerous e-mails and telephonic conversations with your call center, I have explained over and over that I have not received my item. It was said to me that my package has not been delivered on numerous occasions and that your Cape Town office will contact me to ...
A supplier sent samples with Zero commercial value to me in South Africa. When Fedex collected they insisted on the supplier place a value (even though though the supplier wanted 0 value). On receipt in South Africa Adele Pike contacted me for clearance. I advised her before clearance that the ...
3 weeks ago i purchased a camera from an online service, and awaited delivery 2 days later as promised by the online service. 4 days later the parcel had not arrived, i then followed up on order and was told that Fedex had captured that parcel as delivered to me, as i had supposedly signed the ...