HI I called several times to your offices on Friday and they promised me delivery on Monday at the latest as the parcel has been sent on Thursday already. Monday at around 1600 I call them again and they confirm to me that the driver is in town and the item will be delivered before 1700. 1700 ...
I have been expecting a package from Nigeria on Friday 20 December, from there records below it is out for delivery today (Monday 23) I called three times and was promised it would be delivered before close of business why do companies like this to customers, I waited at work whole day for the ...
On the 20 December I got a call for delivery of order, and was promised delivery i waited the whole day and no delivery. I call Monday morning after holding on for 15 mins told they delivered and no one AT home. I was shocked at their . was told will call at me back at 10 00. so i need to wait at ...
I have a sister-in-law who is in a home in Johannesburg. Because she is in a wheelchair I have to post her Christmas parcel door-to-door every year. I have been using FEDEX now for a number of years, also for other purposes. I find them cheaper than any of the other courier services, and their ...
The South African local agent for FEDEX is Supaswift, I have been trying to track a parcel that was supposed to be delivered on 18 December 2013, After holding for more than 30 minutes I spoke to "Ntombe" that said that I could collect the parcel myself or sent another courier to collect ...
Ref FT1T34843312 My order has been shipped on Dec 4, 2013 and I have not received it to date. I was told when I phoned Agnes on Dec 13, that my parcel would be delivered that day. It has not been delivered. I phoned her again on 17 Dec 2013, and was told to speak to the driver who was not ...