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Europcar
Found 337 reviews / complaints
Page 31

Europcar
Charged for fuel I did not use

I used a Europcar hire car for two weeks whilst my car was being panel beaten. My pickup and drop off point was at the panelbeaters, the day I dropped the vehicle back at the panel beaters I filled the car up next door the panel beaters, I still have the receipt. They then did not return my full ...

Europcar
Poor Client Attitude

They rent a car out with a slow puncture and when this is repaired complain that this was done by ourselves. Do we just ride the vehicle until the tire falls off? This will be the case in future. Call back after three weeks and blame my wife for damaging a CV Joint. There did not appear to be any ...

Europcar
FUEL DEPOSIT

My 78 year old mother-in-law, Mrs SM Meininger rented a vehicle through her insurance company from Europcar from their Bela-Bela branch. Her fuel deposit has now been outstanding for a while and kept on being told that it is being processed. She is cash strapped and really needs the money and the ...

Europcar
Changing of booking

A booking was made on my behalf by my insurance company. Europcar called my wife, stating that we could pick up the car Monday 3/06 at 13h00.when I got there they phoned there PE office whioch said the booking was changed for a day later. They gave me the car after after I told them I don't have ...

Europcar
How NOT to treat your client

I rented a car in Cape Town during April. Once returned there was light scratches on the back bumper of which I was unaware. I queried that I would like it to be investigated. Not once during the process was I contacted to be told where in the process they were and what the outcome was. I was ...