I rented a car in July and upon returning the vehicle on a Sunday afternoon, I checked the car together with the europcar agent and confirmed with him if everything was in order before I left. A day later I received an email from the supervisor claiming that there was a fresh dent and scratch on ...
I am insured at Santam and had to have my vehicle repaired more than two months ago (going on three). Only to find out that they have contracted Europecar for the rental service which is a major problem as they do not operate in Potchefstroom but only out of Klerksdorp and had bungled the ...
Hi I must say i got quick response just to tell me that it was a mistake and i got my full deposit back, Thanks Guys i am on my way to cape town again this week Thursday so i will give it another try and see how things go so i must say thanks for the quick response and apologizing for the mistake i ...
Every time I rent a vehicle from Europecar, I struggle to get the deposit back into my account. I've rented the vehicle for 2 days, starting Monday and I returned the vehicle on Wednesday morning. Today is Saturday and I am still waiting for the deposit to be processed. This is un-acceptable. I ...
My insurance company rented a vehicle for me on 27/05/2013, on delivery of the vehicle I had to pay a deposit before I could get the car! When they came to collect the car NO DEPOSIT!! When asked about the deposit they use the excuse of "system problems", but promise to pay the money ...
My family rented a car from the Ermelo Office of Europcar in June 2013. All was great until an exorbitant amount was credited to the credit card detail provided. It was then that the duck-and-diving-dance started. 1) For some or other reason, the landline number for the Ermelo office are almost ...