Hen I arrived on the 21st July there were many Europcar employees hanging around the desk at the Sandton Sun hotel making quite a noise. The agent who helped me was pleasant and assisted me quickly however she took keys out of the dirty car key box (and needlesx to say the car I pickec up was ...
Hello I write this particularly disgusted at how long it is taking you to process my refund - I dropped your car off on the 23rd, after having paid a R750 deposit when I picked the car up on the 5th of June. You sent me an invoice saying that I am due R602.63 after refuelling the car (which I ...
On the way from Lanseria to Zeerust I was rear - ended on the N4 at exit 179 in Rustenburg. It took 15 minutes to get sorted out with the call centre - very inefficient. I was then contacted by the Rustenburg branch. I informe him that the car was severely damaged and need tow in. I then requested ...
I rented a car just for a day in Pietermaritzburg. On returning the car 24 hours later I was unable to find parking at the airport and had to drive around the Europcar parking area for a while and was eventually told by an attendant to just park the car alongside the car wash. With all of this my ...
I am absolutely disgusted in Europcar! We came to the Eastern Cape all the way from Gauteng to enjoy a holiday at Tiffindell. We had a fantastic time... only to have the experience ruined by having to wait a whole 6hrs for the rental car to arrive! We planned to depart back home at around 9am, as ...
Firstly i was sent pricing of R737 for Friday 12/07 to Mon 15/07 on reference below. The booking was linked to my kulula flight, the dates on my booking was wrong so i needed to check the car out one day earlier. For the extra day the difference can not amount to the amount on the invoice which was ...