I was trying to hire out a car and my call was transferred through 4 people and i was kept on hold for 1 hour 17 minutes ONLY to be told they don't have cars at ALL!!! in case you don't realize, your number is not toll free. ...
On rental agreement 161826976 i paid R750 deposit, the car was collected from me by Sebastian on a Saturday and said the people working with deposit refund are not at work they will be there on monday, He confirmed that there was no damages on the car after inspecting it with me & his Coleague ...
I rented a vehicle for two days, 4-6 July 2013. I returned the vehicle early on Saturday morning and was told by your consultant at the Randburg office that my deposit will be returned to me in 72 hours. 220 hours later (more than 9 days later!) I am yet to even receive an sms/email/call/fax to ...
I rented the car on Friday 05th July from Rosebank branch and I had to pick it up at 12:30. I got there on time but I waited for almost 2 hours before I can be assisted and there were only 2 people in front of me. The gentleman who was assisting us was so useless and incompetent; he could not even ...
Hired a vehicle form the CT depot. R2000 deducted from my account as "deposit" which was supposed to be refunded within three days. Amount still not reversed - 7 calls to the CT depot and nobody can assist me (or they just hang up the phone). Also nobody can give me an invoice - ...
My insurance rental a car on my behalf and I was not informed of the return date as I was given a car for only 5 days. Extension was granted via email sent to Europcar by the insurance company MUA.neither MUA nor Europcar informed me of the return date. Now Europcar claims that I have to pay for 5 ...